Processing and Delivery Time
All of your orders are handpicked and arranged with love by our florists, it will normally takes us 5 days to process and dispatch. You will receive an email once your order is confirmed and dispatched. Your order will arrive in 1-2 business days (for domestic order) after the dispatch. For any special occasions or holidays, we suggest you to place your order earlier to avoid any late deliveries.
To ensure you receive your arrangements at its best condition, we use hand-delivery for all small square arrangements, hence there will be no tracking number provided.
Delivery scheduling is available for domestic delivery ONLY (HK shipping), please choose your delivery date in the product page for each product before checking out. If you do not indicate a preferred date, we will dispatch your order in our usual processing time. Please note that it takes 5 days for us to prepare your order, you will be able to schedule your date 2 months in advance.
Express delivery might be available at a rush charge depending on our inventory. If you wish to receive your arrangement within 5 days, please contact us to check the availability of the product, we always try our best to fulfill your request.
Do You Provide Free Shipping?
Free standard shipping is provided for ALL orders in Hong Kong and Macau deliveries.
What Will be Included in My Delivery?
Each arrangement in your order will come with a gift card and a product care card.
Where Do We Ship?
We are currently shipping only within Hong Kong (including outlying islands) for our 4x4 arrangement, and Asia for our La Petite arrangement. Corresponding international shipping rates and shipping time will be shown at checkout.
Below are the countries we are currently shipping our La Petite arrangement to:
Additional Information & Fraud Verification
Some orders may require additional processing time in the case of identity verification. As we use a Third-Party Verification system, we have to wait until clearance is received before dispatching an order that had been flagged. Our team will notify the customer who's order has been flagged via email.